Refund Policy

At MBK Comps, we strive to provide a fair and transparent experience for all our participants. Please review our refund policy carefully before entering any competitions.

1. Competition Entries

• No Refunds: All competition entries are final and non-refundable once purchased. As competitions rely on a fair and transparent process, we cannot issue refunds except in exceptional circumstances.

2. Exceptional Circumstances

We may issue a refund in the following cases:

• Competition Cancellation: If a competition is canceled by MBK Comps, we will automatically issue a full refund to the original payment method.
• Technical Issues: If a technical issue prevents you from entering after a successful payment, you must notify us within 24 hours. If the issue is verified, we may offer a refund or an alternative solution.

3. How to Request a Refund

To request a refund (if applicable), please contact us using the details below:

Email: mbkcomps@gmail.com

Address:
MBK Comps
Unit 28, Malthouse Business Centre
Regent St, Llangollen
LL20 8HS
United Kingdom

Required Information for Refund Requests

When contacting us, please include:

• Your full name
• Contact details
• Competition name and entry details
• A clear reason for the refund request

4. Processing Time

• Refund requests will be reviewed within 7 business days.
• If approved, refunds will be processed within 14 business days to the original payment method.
• Refunds may take additional time to appear depending on your bank or payment provider.

5. Changes to This Policy

MBK Comps reserves the right to modify this refund policy at any time. Any updates will be posted on our website, and it is the participant’s responsibility to review this policy periodically.

6. Contact Us

For any queries regarding our refund policy, please contact us at mbkcomps@gmail.com.

By entering our competitions, you confirm that you have read, understood, and agree to this refund policy.